Online and land-based gambling have many differences, but there are also loads of similarities. One of them is the importance of high rollers and the fact that these people have a key role for both businesses. Some casino whales spend fortunes when playing and casinos rely on them.
Speaking of similarities, another thing that both types of operators have to consider is the safety of their clients. It is extremely important to ensure that high rollers will stay safe while gambling, but this is not easy. Land-based and online casinos must overcome loads of challenges to achieve that, so let’s learn more about the entire process.
The Threats
High rollers are people who wager more money than the average gambler. Everyone knows that which is why these types of gamblers are under constant threat from loads of different sources.
Starting with online casinos, people using these kinds of sites have to be careful because hackers will try to access their personal information. This can be achieved in many ways, such as hacking the casino itself or the specific payment options that these people rely on.
While it’s true that stealing high rollers’ personal information is also a problem among land-based casinos, this is just one of the many issues users must be aware of. Companies must protect their clients’ privacy, ensure no one has access to them, provide them with secure transportation, and more.
Protecting High Rollers in an Online Casino
Online casinos are the go-to options in many parts of the world for many different reasons. Casino cheetahs no longer need to visit a brick-and-mortar casino when they can get tons of things from an online operator. This also includes a top-notch VIP experience that includes different bonuses, features, and more.
As mentioned, the main problem that high rollers can run into while using such a site is related to their personal information. Hackers are becoming incredibly innovative when trying to steal users’ private data, so casinos have stepped up their game. For example, many of them improved their encryption technology.
Some operators took even more drastic measures. It is common to find casinos that use separate servers and/or security features just for their high rollers. Brands do that because they want to add a layer of security so that people can feel safe while playing.
Other than that, there are not that many threats related to high rollers who use an online casino. As long as these gamblers research everything and choose a suitable operator, they won’t have any difficulties.
High Rollers in a Land-Based Casino
The situation with online casinos and high rollers’ security is not that complicated. Sadly, the same can’t be said about land-based operators because there are tons of things that could go wrong.
Let’s start with the first and probably the most serious threat – the physical integrity of these gamblers. Many high rollers are under the radar, but others are well-known in the community, especially in places like Vegas. Consequently, it’s no surprise that many people want to harm these high rollers and steal any belongings that they carry with them.
One way to protect these kinds of players is by having strict security. Every big casino hall will have at least a couple of security guards. Moreover, high rollers often have their very own entrance, additional security personnel, and more. Doing all of this makes the casino whales feel more comfortable when playing.
Another security measure that land-based casinos have in stock is the private gambling halls. Every big gambling company has at least one such place where high rollers play alongside other VIP players. This means they do not need to stay close and/or interact with regular players.
Even though these gambling halls may not seem that important, they increase the security for high rollers. The fact that there are no regular gamblers means that users don’t have to worry about someone trying to steal from them.
Alongside the exclusive halls and security, all casinos also have the best possible video surveillance. There are tons of cameras that cover every angle in a casino. Besides the fact that the companies can spot anyone who is trying to cheat, they also keep an eye on high rollers.
After Leaving the Casino
In addition to measures taken by land-based casinos to protect high rollers who are playing, operators also have to take action when these people leave the casino. This is especially true if the high roller has won a large amount of money.
To ensure that no one will try to rob their high rollers, casinos often have additional security. There are many instances where these people will escort high rollers to their cars. In some instances, the casino organizes transportation by hiring armed limos to drive the high roller home.
If the casino whale wins an enormous prize, it is possible for the casino to refuse to pay it in cash. This is done for security reasons, which means that the player will receive the reward via a bank transfer. Some casinos do not offer this service yet, but a lot of them have decided to take this step.
Closing Thoughts
Since all casinos realize the importance of their high rollers, it’s no surprise they are doing everything possible to ensure these people are secure. If the casino does not do that, it will have a bad reputation in the iGaming industry, and people will avoid it. Luckily, most brands realize the importance of keeping their clients safe, so expect to find loads of measures to guarantee every highroller’s safety.
